• Help
• Returns

Returns - please select from the following questions:

• Can I return items via the Post Office?
• Can you confirm you received my return?
• Do you charge for returns?
• How are refunds credited?
• If I do not want to use your free courier service* where should I post my returns to?
• How do I return an item safely?
• How long does it take to receive a refund for returned goods?
• I have lost my delivery note. How do I return goods?
• What is classed as a secure place to leave a parcel for the courier to collect?
• What should I do if I cancel an order?
• Which items are excluded from the returns policy?
• How long do I have to decide?

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