Current page: » Home » Terms & Conditions

Terms & Conditions

Annual Prize Draw Rules

  1. No order or purchase is necessary to enter the draw.
  2. Entrants must be over 18 years old.
  3. The closing date for entries is 31st January 2012 and the draw will take place on 14th February 2012.
  4. The draw is a Witt International Prize Draw
  5. The winner will be notified personally, in writing as soon as possible after the Draw has taken place. To find out the name and location of the winner, please send a SAE to Witt International, Annual Prize Draw, Ingleby Road, Bradford, BD99 2XG.
  6. We reserve the right to feature photographs, name and location of the winner in future promotions.
  7. The prize is £15,000 cash.
  8. The winner will be the first entry randomly drawn and is non-transferable.
  9. Those involved in the promotion and execution of the draw, employees of the company and their relatives are not eligible for entry.
  10. The judge’s decision is final and no correspondence will be entered into.
  11. Entry into the draw is deemed as acceptance of these rules.

Latest Prize Draw Winner
Mrs Bowman from Lancashire who won £15,000 in our annual prize Draw.

Our Commitment To You

We are committed to total customer care. If you have any queries about Witt International service, quality or value, please contact our Customer Service Manager at Witt International, PO BOX 3191, SHEFFIELD S96 5WE or click here to send an email

The Witt International Guarantee

We guarantee that everything we sell is durable and dependable. If for any reason you are not happy, we will do our utmost to resolve the matter to your satisfaction. This guarantee is in addition to your legal rights. Your statutory rights are unaffected.

Customer Queries

We will answer any questions you have about your order or the goods you receive, quickly and efficiently with our special customer helpline on 0844 556 3040. Lines are open 7 days a week from 8am to 11pm.

Mailing Preference

Witt International is a member of the Mailing Preference Service which helps individuals have their name removed from, or added to, members' mailing lists.

For mor information click on here www.mpsonline.org.uk

Sale of Knvies

It is against the law to sell to people aged under 18, knives and certain other articles with a blade or point made or adapted for causing injury.

Substitute Items

Occasionally an item may vary slightly from its photograph or description, or sometimes the original item that you order is no longer available and we may send a substitute for you to consider. In these cases, the invoice will be marked with an asterisk (*). Of course, you will still have 14 days approval for these items, so you can try before you buy.

Late Returns

If you return items to us after the expiry of the 14 day Approval Period, unless they are faulty or do not comply with the contract, we will not refund your account. We will return your items to you at your expense. If you send the item back to us again, or refuse to accept delivery, this will be deemed as irreversible authority for us to dispose of your goods without further notice. Disposal will not constitute any admission on our part that we have failed in any way to honour our obligations to you in full and will not constitute any unlawful action against the goods. Acceptance of a return by your courier is not deemed to be acceptance by the company. This does not affect your statutory rights.

Cancellation

On cancellation you must make the goods available to us for collection, and you must take reasonable care of them. We will not consider that you have taken reasonable care of the goods if they have been used in a way, or to an extent, beyond what would be reasonable when examining goods in a shop prior to purchase.

Prices

Whilst we always try to ensure that prices on our website are correct, from time to time errors may occur. If we discover an error on the price of goods you have ordered we will inform you as soon as possible and give you the option of either re-ordering the item at the correct price, or cancelling the order. If you choose to cancel, and you have already made a payment for the goods, a refund will be made.

VAT is included in catalogue prices at 20% where appropriate. Alterations to these rates may cause price changes. Our standard delivery charge is £3.99 per order and this charge includes VAT.

Telephone Calls

We randomly monitor and record your calls. This helps to ensure we provide you with the highest level of service and maintain our quality standards.

Recycling packaging




To help you recycle your empty packaging, Witt International supports the national recycling programme run through www.recycle-more.co.uk

Most waste packaging can be recycled. To help you recycle your empty packaging; we support the national recycling programme. Visit www.recycle-more.co.uk for more information on how to recycle including tips and locations that will take you recyclable waste. Cardboard boxes are easy to squash flat and recycle!

Firstly look at what your rubbish is made out of:

This symbol means the material is suitable for being recycled.

Plastics are capable of being recycled. These symbols identify the plastic type.

Secondly, find out where you can recycle your empty packaging by entering your town or postcode into the bank locator on www.recycle-more.co.uk The website contains lots of useful recycling information and details of national waste strategies, which explains how the government will deal with rubbish in the future.

Disposal of electrical waste products

In the UK there is an obligation to minimise the disposal of Waste Electrical and Electronic Equipment (WEEE) in domestic waste and encourage recycling, recovery and environmentally sound disposal.

We are committed to supporting the WEEE directive to promote the reuse, recycling and recovery of waste electrical items.

Items that should be recycled are identified by the crossed out wheelie bin symbol on either the packaging or the item.

As members of the DTS (Distributor Take-Back Scheme) we do not operate a take-back system, for details of your local recycling centres together with information on the environmental impacts of waste electrical items, please visit www.recycle-more.co.uk. Alternatively contact your local authority.

Data Protection

We will make searches about you at credit reference agencies who will supply us with credit information, as well as information from the Electoral Register. The agencies will record details of the search, whether or not credit is granted. We may use credit-scoring methods to assess your application and to verify your identity. Credit searches and other information which is provided to and/or the credit reference agencies, about you and those with whom you are financially linked, may be used by us and other companies if credit decisions are made about you or other members of your household. This information may also be used for debt tracing and the prevention of money laundering as well as the management of your account.

Information held by the credit reference agencies may already be linked to records relating to people with whom you are linked financially. For the purposes of credit scoring you may be treated as financially linked and you will be assessed with reference to any associated records.

If we enter a credit agreement with you we will also supply details of your agreement with us to the credit reference agencies, as well as any ongoing details of your account and how you manage it. If you do not repay on time or in full we will tell the credit reference agencies, who will record details of the debt. All this information will be seen by other organisations carrying out later searches.

You have the right of access to your personal records held by credit and fraud prevention agencies. We will supply their names and addresses upon request. We, the credit reference agencies and fraud prevention agencies may also use the records for statistical analysis about credit, insurance and fraud.

We may make periodic searches of Group records, credit reference and fraud prevention agencies to manage your account with us, to take decisions regarding credit, including whether to make credit available or to continue or extend existing credit. These searches will not be available to other lenders for credit assessment purposes.

We may share your information with other organisations. We or they may contact you for marketing purposes by mail, telephone, email or otherwise. If you do not wish to be contacted by other organisations for marketing purposes, please write to us at: Witt Internarional, Ingleby Road, Bradford BD99 2XG.